Privacy Policy

Last Updated: December 2024

At Grindworx Shop, we value the trust our discerning community of knife enthusiasts, collectors, and EDC professionals places in us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit cheapknifeco.com and purchase our premium automatic knives and stilettos.

1. Information We Collect

To provide you with a seamless shopping experience for our premium AKC knives, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit/debit card details (processed securely via our PCI-DSS compliant payment gateway), PayPal account information, and billing address.
• Technical Data: IP address, browser type, device information, and browsing behavior on our site.
• Communication Data: Records of your interactions with our customer service team via email.
• Preferences: Your product preferences, wish lists, and account settings.

2. How We Use Your Information

We use your data with the same precision we apply to crafting our automatic knives:

• Process and ship your orders for AKC OTF knives, stilettos, and other premium products
• Provide customer support and respond to inquiries at [email protected]
• Send order confirmations, shipping notifications, and transaction records
• Improve our website functionality and user experience
• Prevent fraud and enhance security through real-time monitoring systems
• Comply with legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We treat your data with the confidentiality deserving of our premium knife community:

• Service Providers: We share necessary information with trusted partners for payment processing, shipping, and website analytics. All partners are bound by strict data protection agreements.
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners.
• International Transfers: As we serve customers worldwide (excluding Asia and select remote areas), your data may be processed in the United States and other countries with adequate data protection laws.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your financial information with the same dedication we apply to our premium AKC knives:

• Military-Grade Encryption: All data transmissions are protected with SSL encryption
• PCI-DSS Compliance: Our payment processing meets the highest industry security standards
• Tokenization Technology: Raw payment data is never stored on our servers
• Secure Storage: Personal data is stored on protected servers with limited access
• Data Retention: We retain your information only as long as necessary for business purposes or as required by law

5. Your Rights and Choices

As a valued member of our knife community, you have the right to:

• Access and review the personal information we hold about you
• Correct inaccurate or incomplete data in your account
• Request deletion of your personal information, subject to legal requirements
• Opt-out of marketing communications (though we primarily send transactional emails)
• Object to certain processing of your data
• Request data portability where applicable

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for site functionality, shopping cart operations, and secure checkout
• Analytical Cookies: Help us understand how collectors and enthusiasts use our site
• Preference Cookies: Remember your settings and product preferences

You can control cookie settings through your browser, though this may affect site functionality. We do not use intrusive tracking for advertising purposes.

7. International Compliance

While we serve knife enthusiasts globally (excluding Asia and select remote areas), we primarily operate from the United States and comply with applicable data protection regulations. By using our site, you acknowledge that your data may be processed in the US, which has data protection laws that may differ from your country of residence.

8. Children’s Privacy

Our premium automatic knives are intended for responsible adult collectors and EDC professionals. We do not knowingly collect information from individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date. Continued use of our services constitutes acceptance of these changes.

Thank you for trusting Grindworx Shop with your premium automatic knife purchases.